Can I return my order, or cancel my order if I change my mind?

You may cancel an order made online within 24 hours of placement by emailing the store to which your order has been allocated as notified in your order acknowledgement email, or calling the store during its trading hours within 24 hours of placing your order. Except as set out above, Bed Kings shall not accept a cancellation of an order for change of mind unless Bed Kings chooses to do so at its absolute discretion. If Bed Kings does accept such a cancellation, you must pay an amount that in Bed Kings’ reasonable view reflects the loss that Bed Kings will suffer as a consequence of the cancellation (including but not limited to storage fees and any mark down). Bed Kings shall set off this amount against the payment you have made and refund the balance.

How long will it take for my refund to be processed?

Most refunds will be processed within 5 to 10 business days depending on your financial institution.

What if I don’t receive my refund within 10 business days?

If you don’t receive your refund within 10 business days please contact the store where you order was placed.

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